Frequently Asked Questions

What steps do I take to get Next Level Arcade Rental games to my event?

1️⃣ Choose Your Games
Browse our selection of classic and modern arcade games and pick your favorites! Need help? We're happy to recommend games that fit your event's vibe.

2️⃣ Get a Quote
Email or call us. We’ll confirm availability and provide a custom quote based on the number of machines and rental duration.

3️⃣ Lock in Your Date
Once you're ready, we'll send you a contract and you will secure your rental with a 50% deposit. We’ll take it from there!

4️⃣ We Deliver & Set Up
We bring the arcade to you! Our team will handle delivery, setup, and testing to make sure everything runs smoothly.

5️⃣ Let the Games Begin!
Enjoy hours of nonstop fun while we handle the heavy lifting. After your event, we return to pack it all up—no stress, just play!

How do I pay?

Next Level Arcade Rentals requires a 50% deposit to reserve games. The remaining balance is due one day prior to your event. Both payments can be made through Zelle, PayPal, or our online invoice system. Please note that when using our online invoice system, payments are subject to a 3.3% + .30 cent processing fee.

Do I need coins or tokens to play the machines?

No. All of our machines are free-play, so your guests can enjoy unlimited gameplay without the hassle of tokens or quarters. Just press start and play!

What is Next Level Arcade Rentals’ refund policy?

All bookings are non-refundable, as we reserve your date specifically for your event. However, we understand that unexpected situations can arise. If you need to reschedule due unforeseen circumstances, please contact us at least 72 hours in advance. We’ll do our best to accommodate an alternate date within the year of the contract date. If severe weather occurs on the day of the event and setup hasn’t taken place, we will work with you to reschedule.